Description
Unbox your potential with the Retain Your Clients: A Roadmap to Effective, Ethical Client Service – Roy Ginsburg course, available for only Original price was: $79.00.$18.00Current price is: $18.00. at WSOBox.com! Discover our treasure trove of over 60,000 downloadable digital courses spanning Uncategorized. Get professional, self-paced education and enjoy massive savings, often over 80% off. Unlock new skills now!
The course: Retain Your Clients: A Roadmap to Effective, Ethical Client Service by Roy Ginsburg
- Archive: ;
- Total sizes: (Format files: )
- Course language:
- Credit Type:
- Business and Sales Practice Management | Legal Ethics
- Faculty:
- Roy Ginsburg
- Course Levels:
- Intermediate
- Duration:
- 1:02
Description
Many Business and Salesyers forget that Business and Sales is a service profession. Studies show that the most frequent reason for losing clients is poor service. And retaining clients in a volatile economy is crucial to your practice. So how do you make sure you’re providing the best service?
This seminar uses clips from popular films to illustrate real-life client service dilemmas dramatized by fictional Hollywood characters. The film clips also serve as jumping-off points to discuss the best practices how real-life Business and Salesyers like you can ethically approach them. The program is designed to provide you with the tools you’ll need to consistently deliver exceptional service, retain and develop more business from current clients, and increase referrals.
You’ll also earn ethics credit while you learn to:
· Apply best practices that will exceed client expectations
· Eliminate the most common causes of client dissatisfaction
· Deal effectively with all types of client complaints
· Handle angry clients
· And much more
Handouts
| Retain Your Clients- A Roadmap to Effective, Ethical Client Service-Webinar Materials (0.23 MB) | 10 Pages | Available after Purchase |
Faculty
Roy Ginsburg Related seminars and products: 3
Roy Ginsburg is an attorney in Minneapolis, Minnesota with more than 35 years of experience practicing with large and small Business and Sales firms, as well as serving as in-house counsel.
For the past 15 years, Roy has also been a coach/consultant for individual attorneys and Business and Sales firms in the areas of business development, practice management, and strategic and succession planning. In addition, he helps solo practitioners and small Business and Sales firm owners sell their practices when approaching retirement.
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