Welcome to Our Library! We want you to be completely satisfied with your course purchases. Please review our refund and returns policy below:


Refund Eligibility

To be eligible for a refund, you must request it within the specified refund period for the course you have purchased.

Refunds are subject to the terms and conditions outlined in the course details and the refund policy of each course.

Requesting a Refund

To request a refund, please contact our support team through the designated contact channels.

Provide your order details, including the course name and purchase date, and explain the reason for your refund request.

Our support team will review your request and guide you through the refund process.

Refund Processing

Refunds are typically processed using the same payment method used for the original purchase.

The processing time for refunds may vary depending on your financial institution and the payment method used.

We will make every effort to process your refund in a timely manner and keep you informed of the status of your request.

Conditions for Refunds

Refunds may be subject to certain conditions, such as the completion percentage of the course and the refund policies set by the course provider.

If you have already accessed a significant portion of the course content or have completed the course, it may affect the eligibility for a refund.

Promotional or bundled course purchases may have specific refund terms and conditions.

Returns

Returns are generally not applicable for digital courses as they are non-tangible products.

However, if you encounter any technical issues or difficulties accessing the course materials, please contact our support team for assistance.


We strive to ensure a satisfactory learning experience for all our users. If you have any further questions or need assistance regarding our refund and returns policy, please don’t hesitate to reach out to our support team.

Note: This policy applies specifically to courses purchased on Our Library or WSOBox. For products or services purchased from third-party providers, please refer to their respective refund and returns policies.

Need help?

Contact us at {email} for questions related to refunds and returns.