ABCs of the Front Desk for a Chiropractic Office - Ces Soyring

Course Summary:

• “ABCs of the Front Desk for a Chiropractic Office” by Ces Soyring is a specialized training program designed to equip individuals with the necessary skills to excel in a chiropractic office’s front desk role. This course focuses on the foundational elements of effective patient management, office administration, and communication. It provides practical strategies for creating a positive patient experience, optimizing appointment scheduling, and streamlining daily operations. Ces Soyring’s expertise guides learners through the intricacies of a chiropractic office environment, ensuring they can contribute to the practice’s success.

Target Audience:

This program is ideal for:

• Individuals working or seeking to work in chiropractic office front desk positions.
• Chiropractic office managers looking to improve their team’s efficiency.
• Chiropractors seeking to enhance their office’s patient experience.
• Anyone interested in healthcare administration within a chiropractic setting.

Main Content:

The program typically covers key areas such as:

• Patient Interaction:
  • Greeting and welcoming patients.
  • Effective communication techniques.
  • Handling patient inquiries and concerns.
  • Creating a positive and professional atmosphere.
• Office Administration:
  • Appointment scheduling and management.
  • Patient record management.
  • Insurance and billing basics.
  • Office organization and efficiency.
• Communication Skills:
  • Telephone etiquette.
  • Email communication.
  • In-person interaction.
  • Addressing difficult situations.
• Operational Efficiency:
  • Streamlining daily tasks.
  • Utilizing office software.
  • Maintaining a productive workflow.
  • Implementing best practices.