Telehealth 101: Strategies for Providing Care When Hands-on Treatment is Not an Option - Tim Bertelsman

Course Summary:

“Telehealth Essentials: Delivering Effective Care Remotely” by Tim Bertelsman is an introductory course designed to equip healthcare professionals with the knowledge and skills necessary to effectively integrate telehealth into their practice. This course addresses the fundamental principles of providing care remotely, focusing on strategies to adapt traditional in-person treatment approaches for a virtual environment. It covers key aspects of telehealth implementation, including technology considerations, communication techniques, ethical and legal implications, and best practices for various healthcare disciplines. The course aims to provide a solid foundation for healthcare providers looking to expand their reach, improve patient access, and deliver quality care through virtual modalities.

Target Audience:

This program is ideal for:

• Healthcare professionals (physicians, therapists, nurses, counselors, etc.) who are new to telehealth or seeking a foundational understanding.
• Practitioners looking to expand their service delivery options beyond traditional in-person appointments.
• Healthcare administrators and staff involved in implementing or managing telehealth programs.
• Individuals interested in understanding the basics of providing and receiving healthcare remotely.
• Anyone seeking strategies to maintain or improve patient care when hands-on treatment is limited or not possible.

Main Content:

The program typically covers key areas such as:

• Introduction to Telehealth: Defining telehealth, its benefits, and different models of virtual care delivery.
• Technology and Tools for Telehealth: Overview of essential hardware, software, and platforms used in telehealth practice.
• Establishing a Telehealth Environment: Setting up a professional and secure virtual consultation space.
• Effective Communication in Telehealth: Adapting communication techniques for virtual interactions, including verbal and non-verbal cues.
• Assessment and Diagnosis in a Virtual Setting: Strategies for conducting effective remote assessments and making informed clinical decisions.
• Treatment Planning and Intervention in Telehealth: Modifying treatment approaches and delivering interventions remotely.
• Ethical and Legal Considerations in Telehealth: Addressing privacy, security, informed consent, and regulatory guidelines.
• Best Practices for Specific Healthcare Disciplines: Exploring how telehealth can be effectively applied in various fields (e.g., mental health, physical therapy, primary care).
• Patient Engagement and Education in Telehealth: Strategies for building rapport and ensuring patient understanding and adherence in a virtual setting.
• Integrating Telehealth into Existing Practice Workflows: Practical tips for seamless implementation and management of telehealth services.